The moment a withdrawal waits

Send your documents to Bizzo Casino and get verified

Every licensed operator must confirm who you are before money leaves, and ours usually does it in 61 hours.

Start verifying now

Malta Gaming Authority license MGA/B2C/644/2005 · eCOGRA and QUINEL certified

Six lines

What you gain from a finished check

We keep our checks plain and upfront, so nothing stalls the day you want to cash out.

Who checks

Bizzo Casino Ltd.

Under which licence

Malta Gaming Authority, MGA/B2C/644/2005

How long it takes

61 hours

When it is required

At the latest before the first withdrawal

Questions

[email protected]

Minimum age

18+

Your walkthrough

How do you clear the check in one go?

After this you will know exactly which file to send, from where and in what state.

Find the documents area

Log in and open your profile, then look for the documents area; the prompt appears there as soon as the check is opened for you.

All four corners in shot

Photograph the whole page of your photo ID, all four corners in frame, with no flash glare and no cropped edges.

The second file ready

Upload a proof of address issued within the last three months, then a picture of your payment card with the middle digits covered.

One clear answer

Wait for the review, which usually finishes in 61 hours; keep an eye on your inbox for one clear answer instead of guessing.

Three files

Blurry scans cost you a day, sharp ones do not

Reach for this list the moment the upload screen opens and spare yourself a second attempt.

Photo ID

ConfirmsYour name, face and date of birth

Must showAll four corners, in date, no glare

Proof of address

ConfirmsWhere you actually live

Must showYour name and full address, dated within three months

Payment card image

ConfirmsThe card is yours to use

Must showCardholder name, last four digits, middle digits covered

Fewer holds on your play

Before the hold, after the hold

At Bizzo Casino the paperwork is asked in plain terms, at moments you can see coming.

Age proof at sign-up

Joining is adults only, so before the account opens you are asked for photo ID showing you are 18+. A selfie holding that same ID may be requested too.

Do I need more paperwork for this?

A higher ceiling on deposits means a higher risk, so the request widens to proof of address plus the card you pay with, with the sensitive digits masked.

Payout release paperwork

Money leaving the account is checked under the license, so photo ID, proof of address and a masked card image are gathered before the payout clears.

Mismatch between account and paper

A maiden name, a new street or a card in another name flags the file, so a fresh proof of address or an updated card picture is asked for.

Show us where the money started

Holding a Malta Gaming Authority license, MGA/B2C/644/2005, means every operator must ask where the money came from. Bizzo Casino Ltd. does the same. Expect a routine question rather than suspicion, and answer it once so the file is settled.

Send whichever of these fits your situation, not all of them.

Recent payslips from your employer
Bank statement from the last months
Tax notice or income summary
Sale contract for a property
Statement from a savings account

Quick fixes for a refused upload

Align the details with your profile. A name spelled differently, an old street or a shortened surname makes the paper look like someone else's. Match the spelling in your profile letter by letter. Update the address before you send anything.

Genuine paper beats a grabbed image. A screen capture loses the security pattern behind the text, so a reviewer cannot tell the image is genuine. Photograph the paper itself with your phone. Keep all four corners inside the frame.

Check the date before you upload. An expired ID proves nothing about who you are today, so the file cannot be signed off with it. Use a document still in its valid period. Order a renewal and send the new one.

Short answers

Settle your doubts before the check starts

Straight answers from a team that handles Australia's checks every day, round the clock.

Which licence does the casino hold and what is its number?+

Bizzo Casino Ltd. operates under the Malta Gaming Authority, licence MGA/B2C/644/2005, in force since 2005. That licence is what obliges us to confirm who our players are before money moves out. You can find the same details in our footer.

When will you actually ask me for documents?+

Expect the request at the latest before your first withdrawal, so the payout does not stall. We may also ask sooner, at registration or when you make your first deposit. Sending them early means the review is already done when you win.

Can I upload my documents straight from my phone?+

Yes, the documents area works on any phone camera. Lay the card or ID flat in daylight, fill the frame, and check the text reads clearly before you send it. A steady hand and no glare usually mean one upload is enough.

Are my documents safe once I send them?+

Yes, files travel to us behind TLS 1.3 encryption and stay within our own verification team. They are used for the identity check and the anti-money-laundering duty, nothing else. Any privacy question goes to [email protected].

What if my name has changed since my ID was issued?+

Send both, the current ID and a document tying the old name to the new one, such as a marriage certificate. Write a short note in the same message so the reviewer sees the link straight away. Questions before you send can go to [email protected].