Before the first spin, not after

A calmer way to play: responsible gambling at Bizzo Casino

Only from 18+, with self-set limits and time reminders built into every Bizzo Casino account, plus self-exclusion and reality checks.

Set your limit

Malta Gaming Authority license MGA/B2C/644/2005 · eCOGRA and QUINEL certified

Protection

Before you spin, after you sign up

Answers to the usual worry about who licenses this play, and whom to ring.

Minimum age18+

LicenseMGA/B2C/644/2005

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Five settings

Which tools sit inside your account?

Keeping play a pastime means handing the reader the dials from the start, not after a bad night.

Set your deposit cap

Caps how much sits in your account each day or week, and stays put once saved. Switch it on before your first deposit, while you are still thinking clearly.

Cap the losing streak

Stops play once your losses reach the figure you chose, so a rough session cannot keep emptying your wallet. Switch it on whenever play starts to feel like chasing.

Time reminders

A quiet nudge at a set point in your session, so the hours do not slip past unnoticed. Switch it on the first time you find yourself playing longer than planned.

Can I close my play for a while?

Closes your play for a stretch you pick, with no way back in until it ends. Switch it on when a break feels honest rather than dramatic.

Turn on reality checks

A check that interrupts play with the time and your net position so far. Switch it on if you want a plain reminder of the cost side of the session.

At the settings screen

You are at the settings screen

Where each tap leads, and what to look at before you save a cap.

The profile menu

Open your profile from the account menu. Check the email address shown is the one you can still reach, since confirmations land there.

Your safety settings

Look for the responsible gambling tab inside the profile. It lists every control this account carries, so you can see the full set rather than guess.

Before you save

Pick deposit, loss or session time, then choose the figure or the interval that fits your budget. Read it once more before saving.

Was that saved?

Confirm the change and note the message on screen. If anything reads wrongly, the crew at [email protected] can check it with you.

Where to turn

Reach out before the next spin

Free, confidential support for you and for the people close to you.

National Gambling Helpline

A free line that answers at any hour, any day of the year, for players and for relatives. Counselling comes by chat or email, with self-help tools and a directory of local services, and nothing you say leaves the call. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings where people who gamble sit with others in the same place, right across Australia, and relatives are welcome too. Reaching a group is simple: make contact through the service and find the meeting nearest you. gaaustralia.org.au

National Debt Helpline

Financial counselling at no charge for debts that grew out of gambling, open on weekdays between 9:30 and 16:30. Players and family members can both use it to work out a plan with someone who knows the pressure. ndh.org.au

Notice the signs before they stack up

Catching these patterns early keeps a habit small enough to steer. A cap set before play, or a pause of a few days, is the simplest first move, and neither one is a failure.

Read through these and see which sound like your own week.

Chasing a loss with a bigger deposit
Hiding how much time you spend here
Borrowing money to keep playing
Promising to stop, then logging back in
Spending bill money on a session
Feeling flat until the next spin
Snapping at people who ask about it

When someone under your roof is curious about the screen

Keep the login to yourself. Only players aged 18 or over may hold an account, and proof of age is checked against identity documents before the first withdrawal goes out. A household login should never be shared with anyone below that age.

The family tablet lives in the lounge. Software that blocks gambling sites can be installed on a shared computer, tablet or phone, and most packages let one person set a password the others do not know. Choose it with the whole household so nobody is treated as the suspect.

Call the helpline for advice. A relative or friend can start with a plain conversation about money and time rather than an accusation, then call the National Gambling Helpline on 1800 858 858 for free guidance at any hour. Speaking to a counsellor is arranged through that line, not through the casino.

Choosing how long the door stays shut

A day off, kept. It holds your play for a short stretch, from hours to a handful of days. Start it from the safety controls in your account before you next sit down, and you can log in again once the period you chose has passed.

When a pause is not enough. Closing your access runs for a long period and cannot be undone early. You set it from the same safety controls in your profile, and while it stands you have no play and no marketing from us.

What is BetStop? BetStop is the national register, run by the Australian Government through ACMA, and it lasts at least three months, with a lifetime option. Apply at the register itself, which takes about five minutes, and name a support person if you want one. A registered person cannot bet, open an account or receive marketing. betstop.gov.au

Before you decide

Plain answers before you change anything

The worry most people bring here is that a pause or a limit cannot be undone or tightened later.

Where do I find the limit controls on my phone?+

Your account area is the same on a phone as on a desktop, so the limits sit where they always do inside your profile. Deposit, loss and session settings all appear there, and a smaller screen does not change what you can set.

Why does the casino need to know my age at all?+

Only adults of 18 or over may hold an account, and a quick check protects that rule for everyone. If the documents do not confirm it, the account cannot stay open.

How does a short pause change my account?+

A pause closes play for the stretch you choose while the account itself stays on file. Nothing can be wagered until that stretch ends, and then the account reopens.

Does excluding myself here stop me at other casinos?+

Not on its own. Each casino runs its own account exclusion, so to reach every licensed wagering provider in Australia you also join BetStop, the national register run by the Australian Government through ACMA.

Can I ask for the exclusion to finish sooner?+

No. An exclusion set in your account runs for the full stretch you picked, and it will not be cut short. BetStop works the same way, with no shortening and a minimum of 3 months.

What if I want a different cap later?+

Limits live in the same section of the account whenever you want to adjust them. A cap is chosen before play, and the confirmation you get tells you the figure now in force.